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1 Tour & Airlines Cancellation Policy
1.1 Drukair Cancellation Policy
1.1.1 1. Economy Class:
1.1.2 2. Bussines Class:
1.2 Bhutan Airline Cancellation Policy
1.2.1 Reschedule:
1.3 Delayed Arrival or Departure

Tour & Airlines Cancellation Policy

Our tours are subject to refund as per the following conditions:

  1. Cancellation 30 days or more from the date of travel: 90% refund of the tour price.
  2. Cancellation from 10~29 days from the date of travel: 75% refund of the tour price.
  3. Cancellation from 04~09 days from the date of travel: 50% refund of the tour price.
  4. Cancellation from 02~03 days from the date of travel: 25% refund of the tour price.
  5. Cancellation within 24 hours from the initial date of travel: NO REFUND
  6. An administration fee of USD 50/- will be applicable for all cancelled tours, once we issue the VISA.

Drukair Cancellation Policy

Druk Air tickets are subject to refund as per the following conditions:

1. Economy Class:

  • i) A 90% refund is permitted for the ticket cancelled more than 30 days from the initial date of travel.
  • ii) A 75% refund is permitted for the ticket cancelled from 10-29 days from the initial date of travel.
  • iii) A 50% refund is permitted for the tickets cancelled from 04-09 days from the initial date of travel.
  • iv) 03 days or less only tax refundable
  • v) Rescheduled ticket with charge only tax refundable.

2. Bussines Class:

  • i) A 90% refund is permitted for the ticket cancelled more than 30 days from the initial date of travel.
  • ii) A 75% refund is permitted for the ticket cancelled from 10-29 days from the initial date of travel.
  • iii) A 50% refund is permitted for the tickets cancelled from 02-09 days from the initial date of travel.
  • iv) 01 day or less only tax refundable.
  • v) Rescheduled ticket with charge only tax refundable.

Note: No refund is permitted for itineraries availed with promotional fares and exclude travel dates while calculating the days.

Bhutan Airline Cancellation Policy

Bhutan Airline tickets are subject to refund as per the following conditions:

  1. A 75% refund is permitted for tickets cancelled more than 30 days from the date of travel.
  2. A 50% refund is permitted for tickets cancelled between 30 – last 10 days from the date of travel.
  3. A 25% refund is permitted for tickets cancelled before 3 days from the date of travel.
  4. Refund not permitted for tickets cancelled less than 3 days from the date of travel.

Reschedule:

  1. No charge if the date change is made more than 3 days from the date of travel.
  2. USD25 or BTN1500 or INR1500 will be charged if the date change is made less than 3 days from the date of travel.
  3. No show: No refund for cancellation
  4. USD50 or BTN3000 or INR3000 or equivalent per Pax per segment for no-show reschedule.

Delayed Arrival or Departure

There is no charge for delays in arrival and departure because of weather conditions disrupting flights or roadblocks. The tourist must however bear the cost of food, accommodation, transportation, and other services required.

For more details, please refer to our terms and conditions.